Shipping policy
Order Processing & Handling
- Processing Time: 1–3 business days
- Possible Delays: Orders may take longer if payment is incomplete, the shipping address is incorrect, or during peak seasons. In such cases, we will contact you via email.
Shipping Time
- United States: 7–10 business days after processing and handling.
- Worldwide - 8–14 business days after processing and handling.
Shipping Charges
- United States - $4.99
- Worldwide - $4.99
Shipping Origin
All of our products are shipped directly from our fulfillment centers in China. This allows us to offer a wide range of products at competitive prices.
Factors That May Affect Delivery
While we strive to meet our stated timelines, certain circumstances are beyond our control, including:
- Severe weather conditions
- Holiday seasons
- Carrier errors or delays
We will always update you with any available tracking information if delays occur.
Taxes & Duties
- Orders do not include customs taxes or import duties that may apply in your country.
- These charges are the customer’s responsibility. Please contact your local customs office for more information.
- Calvin Royce is not responsible for delays caused by customs clearance.
Order Cancellations
- If you wish to cancel an order after payment, contact us immediately.
- We will try to assist, but if your order has already been processed or shipped, we cannot cancel it. In that case, you may return it once received (per our return policy).
FAQ – Shipping
1. How long will it take to receive my order?
Processing takes 1–3 business days, then shipping takes 7–10 business days depending on your location.
2. Do you ship internationally?
No, we only ship to United States
3. Can I track my order?
Yes. Once your order has shipped, you will receive an email with tracking information.
4. Will I need to pay customs duties or taxes?
Possibly. This depends on your country’s import laws. These charges are the responsibility of the buyer.
5. What if my order is delayed?
Delays may occur due to customs, weather, or carrier issues. We will provide updates and tracking whenever possible.
6. Can I change my shipping address after ordering?
Please contact us within 8 hours of placing the order. If your order hasn’t been processed yet, we can update it. Once shipped, we cannot make changes.